I am an experienced technology generalist committed to turning big picture ideas into results. Using my broad foundation of knowledge and hands on experience in technology and strategy consulting, network design and implementation, technical project management, system architecture design, and business process engineering, I identify strategic opportunities for improvement, efficiency, and cost savings. I'm a lateral thinker and trusted advisor who can solve complex problems in elegant ways.
Design Customer Solutions: Collaborate with AWS teams to help customers and partners architect Networking Solutions on AWS.
Thought Leadership: Contribute to external publications such as blogs, whitepapers and reference architectures, as well as internal training of Solutions Architects, Professional Services Consultants, Technical Account Managers, and AWS Trainers.
Technical and Business Strategies: Capture and share best-practice knowledge within the AWS solution architect community.
Dedicated technical point of contact for a strategic AWS customer with Enterprise level support.
Work across customer organizations to ensure customer’s applications in AWS are well designed and scale to the needs of large events and business initiatives.
Act as the voice of the customer within AWS to escalate problems and to drive prioritization of business needs for AWS customers.
Lead and assist AWS customers with application performance and architecture, cost optimization, deployment planning, and problem resolution.
Troubleshoot technical issues and drive issue escalation with AWS Service teams.
Product responsibility for Edge Services, including Proxy, Cache and Origin Routing. Release of HTTP/2 + SPDY support, enabling 1.8 million domains with a faster web experience.
Architect for the VMware Validated Design (V2D) program for a Software Defined Data Center (SDDC), providing design blueprints for repeatable business outcomes.
Consult Engineering and Product Management on improving IPv6 readiness in the VMware vSphere suite for service provider and enterprise adoption.
Negotiate with Product Management and Engineering about operational excellence in new product features, providing constructive feedback on the implementation and operation of VMware and partner products and technologies within a global cloud environment.
Introduced Technology Intelligence and associated processes throughout Cisco, for identifying technologies that could disrupt Cisco’s existing product portfolio or that Cisco could leverage to disrupt existing adjacent industries.
Provided technology advisory for M&A deals, strategy alignment as well as product and services category definition in the emerging space of data centers and virtualization technology.
Identified and captured value from technology disruptions, to drive new market creations through the definition of innovative products and services.